Butler

وصف الوظيفة

Company description Raffles Makkah Palace promises the exceptional standards inherent in the Raffles name and enhanced by Arab hospitality values. Raffles Makkah Palace offers 219 suites and duplex villas with breathtaking views of the Masjid Al Haram, the Holy Kaaba and the city. The hotel combines the best of local cuisine and international dishes in each of its four outlets creating a unique and welcoming atmosphere in this divine setting. Guests can also indulge and immerse themselves in a relaxing sensory experience in our world renowned spa and fitness center or hold high-powered business gatherings in any of our state-of-the-art meeting rooms. Job description Consistently offer professional, friendly and engaging service Oversee day-to-day workflow of the Butler office and ensure service standards are followed Perform various duties pertaining to departmental inventory control system: purchase orders, coding invoices etc. Manage all shipping and receiving for owners, guests and colleagues Provide administrative support to all areas of the Butler department Work closely with all departments within the lodge, communicating day-to-day updates and changes Address guest concerns and react quickly, logging and notifying proper departments as required Work closely with the maintenance department to address necessary repairs Balance operational, administrative and colleague needs Follow department policies, procedures and service standards Follow all safety and sanitation policies Other duties as assigned Qualifications Proficient in English (verbal and written) required Bachelor’s degree from an accredited university preferred Experience with hotel property management system an asset Strong organizational, supervisory and communication skills Ability to evaluate and select among alternative courses of action quickly and accurately Ability to work successfully in high stress and fast paced situations Effective problem solving abilities Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperation and perform successfully with limited supervision Additional information Our commitment to diversity and inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS